Introducing the Ricoh Intelligent MFP Series

Introducing the Ricoh Intelligent MFP Series Barlop is pleased to introduce the new IM C2000, IM C2500, IM C3000, IM C3500, IM C4500 and IM C6000 Intelligent MFP Color Series. The new IM Series replaces the current MP CXX04ex models in the lineup and will be available at the end of January 2019. They offer both high-performance and exceptional image quality, along with the latest technology and enhancements from Ricoh/ Lanier. See the table below for model replacement details. The new IM Series devices are ideal for small and mid-size offices as well as large corporate workgroups. They are targeted to office color environments with the need for 11" x 17"/A3 media handling; finishing and/or c

Barlop is an Authorized Lanier Ricoh Family Group Dealer

Barlop has been a Ricoh Family Group Dealer for over 30 years. Started as Gestetner and then transitioned into Lanier Brand, Barlop offers the full line of Ricoh products, solutions and services to serve South Florida's businesses needs. One stop shop for all your business technology needs. When choosing a Office Equipment dealer it is very important to research the company reviews, certifications and years of experience. Here is a few reasons why being an Barlop being an AUTHORIZED RICOH DEALER is important when choosing a company to service and supply your equipment. Ricoh is proud to include Barlop as part of our authorized dealer network. Ricoh/Savin/Lanier Authorized Dealers are uniquel

Measuring Customer Satisfaction

Measuring Customer Satisfaction Many companies claim that they have the "Best service in the business" but few even have a way to measure how happy customers are. Here at Barlop Business Systems we have a system that allows us to capture feedback after every service call, supply call, and equipment delivery. We use the Net Promoter Score system www.netpromoter.com. The average N. American company has a Net Promoter Score® of 30.Some well-loved companies reach scores into the 70s and 80s The Net Promoter Score (NPS)®, is a straightforward loyalty metric that holds companies and employees accountable for how they treat customers. It is both a loyalty metric and a discipline for using customer

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